![]() you also allow us the option to send for missing currency but reject it with an automated email claiming inability. cannot recover currency but also won’t even allow my request to go through because it is labeled currency. you, the developers who oversee bugs, glitches, etc. Another automated email response: they cannot retrieve any lost currency in game. So I fill out the form, missing items and currency due to a bug. Okay? Would’ve been nice to have known that. I’m immediately met with an automated email response, they do not accept email requests anymore. & rant over.Īfter losing in game currency and items to a BUG in THEIR app, I reached out to customer support via email. And I also wanted to say how crappy the customer service is. I just wanted to let everyone else know incase anyone else has any of these problems. ![]() ![]() I sent Storm8 ‘tickets’ (because apparently they do not resolve anything through emails) to try and resolve the issue and they kept closing my tickets. Well I reached castle level 12 and got no bonus gems. I picked the Lords Mobile one and the terms were to ‘reach castle level 12’ in the game and i’d be rewarded 167 gems for my bakery. And on the subject of gems, the final straw as to why I am deleting this game.There is a button for “Bonus Gems” that has other ways for you to earn gems. Also, the “free gems” button (lets you watch 10 ads every 24 hours to earn 10 free gems) idk what kind of rig y’all did to it but I can never get past watching 5 anymore because it tells me the video could not load or something. Since I am maxed on levels and have millions of currency this is not really an issue for me, but to players just starting out or on lower levels it just doesn’t seem fair. I also noticed that the prices went up on all the goal items. I play this game in my FREE time so it takes me about a week to just gather all the parts I need let alone even start on the goal. First off, they shortened the time frame for goals. Also, wealth won't deliver a single soul.Īfter playing for at least 5 years, I am done with this game. how about not auto-unselecting selected neighbors in the first few seconds of selecting? Remember, storm8/team lava-money gained dishonestly will dwindle away and when you wonder why you now know. why you take it away? Search function for the insane-and-growing lunacy of parts? heck, at least have the food tabs here like in restaurant and working correctly-unlike like the breakfast one there. there needs to be simple to program things that actually help players-things like a select all button to yes, come back. This has gone on for almost decade and no fix, it is how they are. And don't forget the down right wicked and sadistic nature of the developers with how they slam ads in your face and do things in ways that cause accidents to be done, from tapping an ad that slapped on the screen right before you meant to tap something else, to wasting gems/coins buying something the same way. If you have an issue your support ticket is auto-responded as "closed" because the game is not staffed. the only improvement i have seen, done for players, is when they allowed single taps after a double for things such as collecting so-called 'tips' and the serving from appliances. there are no real programming improvements made for the users-the interface is the same ancient one it was back in 2012. ![]() This game is abandoned as it has been for almost a decade. Need help using The Cake Story? Try their Help Center now! More Matches Get Pricing Info for The Cake StoryĬontact The Cake Story! Or Contact Support NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Storm8 Studios The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. You can try any of the methods below to contact Bakery Story. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Listed below are our top recommendations on how to get in contact with Bakery Story. ![]()
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